Silvana Nur Rahmat Lukum, Weny Almoravid Dungga and Suwitno Yutye Imran (2025) “Analysis of Consumer Protection in the Insurance Claim Process Based on Law No. 8 of 1999 on Consumer Protection”, International Journal of Law, Crime and Justice, 2(2), pp. 132–142. doi: 10.62951/ijlcj.v2i2.612.