Implementation of E-Government by the Batang Regency Government in Supporting Village Governance in Batang Regency
DOI:
https://doi.org/10.62951/ijsl.v3i1.899Keywords:
E-Government, SPBE, Local Government, Village Governance , Policy ImplementationAbstract
Digital transformation of government through the implementation of e-government has become a strategic agenda in bureaucratic reform in Indonesia. Local governments play a crucial role as a bridge between national policies and village governance practices. This article analyzes the implementation of e-government by the Batang Regency Government in support of village governance. This research uses a qualitative approach and a policy analysis method, based on literature reviews and official documents, including regional regulations, SPBE policies, and relevant institutional reports. The analysis was conducted using a theoretical framework of public policy implementation and the principles of good governance. The analysis results indicate that the Batang Regency Government has a relatively adequate e-government regulatory and institutional framework, but its implementation at the village level still faces challenges, including gaps in apparatus capacity, variations in village digital readiness, and suboptimal cross-organizational coordination. This article concludes that strengthening the role of local governments as facilitators, coaches, and coordinators of digital policies is key to the successful implementation of village e-government. These findings provide theoretical contributions to e-government studies and policy implementation, as well as practical implications for formulating local government digital policies.
Downloads
References
Alshawi, S., & Alalwany, H. (2009). E-government evaluation: Citizens' perspective in developing countries. International Journal of Information Management, 29(2), 98–107. https://doi.org/10.1016/j.ijinfomgt.2008.06.001
Bannister, F., & Connolly, R. (2014). ICT, public values and transformative government: A framework and programme for research. Government Information Quarterly, 31(1), 119–128. https://doi.org/10.1016/j.giq.2013.06.002
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools. Government Information Quarterly, 27(3), 264–271. https://doi.org/10.1016/j.giq.2010.03.001
Cordella, A., & Paletti, A. (2019). Government as a platform, orchestration, and public value creation. Government Information Quarterly, 36(4), 101409. https://doi.org/10.1016/j.giq.2019.101409
Cordella, A., & Tempini, N. (2015). E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly, 32(3), 279–286. https://doi.org/10.1016/j.giq.2015.03.005
Criado, J. I., Sandoval-Almazan, R., & Gil-Garcia, J. R. (2013). Government innovation through social media. Government Information Quarterly, 30(4), 319–326. https://doi.org/10.1016/j.giq.2013.10.003
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). New public management is dead—Long live digital-era governance. Journal of Public Administration Research and Theory, 16(3), 467–494. https://doi.org/10.1093/jopart/mui057
Dwiyanto, A. (2018). Reformasi birokrasi publik di Indonesia. Gadjah Mada University Press.
Dwiyanto, A. (2020). Reformasi birokrasi publik di Indonesia: Tantangan dan agenda ke depan. Jurnal Ilmu Administrasi Negara, 12(2), 85–98.
Edward III, G. C. (1980). Implementing public policy. Congressional Quarterly Press.
Fang, Z. (2002). E-government in the digital era: Concept, practice, and development. International Journal of the Computer, the Internet and Management, 10(2), 1–22.
Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2018). Digital government and public management research: Finding the crossroads. Government Information Quarterly, 35(2), 201–209. https://doi.org/10.1016/j.giq.2018.03.002
Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2020). Digital government and public management research: Finding the crossroads. Public Management Review, 22(6), 833–846. https://doi.org/10.1080/14719037.2020.1726149
Hapsara, M., Imran, A., & Turner, T. (2017). Beyond organizational motives of e-government adoption: The case of e-voting initiative in Indonesian villages. Procedia Computer Science, 124, 486–493. https://doi.org/10.1016/j.procs.2017.12.181
Heeks, R. (2006). Implementing and managing e-government: An international text. SAGE Publications. https://doi.org/10.4135/9781446220191
Heeks, R., & Bailur, S. (2007). Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice. Government Information Quarterly, 24(2), 243–265. https://doi.org/10.1016/j.giq.2006.06.005
Hill, M., & Hupe, P. (2021). Implementing public policy: An introduction to the study of operational governance (4th ed.). SAGE Publications.
Jaeger, P. T., & Bertot, J. C. (2010). Designing, implementing, and evaluating user-centered and citizen-centered e-government. International Journal of Electronic Government Research, 6(2), 1–17. https://doi.org/10.4018/jegr.2010040101
Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221–236. https://doi.org/10.1016/j.giq.2015.07.001
Kassen, M. (2013). Globalization of e-government: Open government as a global agenda. Government Information Quarterly, 30(2), 100–108. https://doi.org/10.1016/j.giq.2012.10.009
Luna-Reyes, L. F., & Gil-García, J. R. (2014). Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions. Government Information Quarterly, 31(4), 545–555. https://doi.org/10.1016/j.giq.2014.08.001
Meijer, A. J., & Bolívar, M. P. R. (2016). Governing the smart city: A review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408. https://doi.org/10.1177/0020852314564308
Meijer, A., Curtin, D., & Hillebrandt, M. (2012). Open government: Connecting vision and voice. Public Administration Review, 72(1), 10–29. https://doi.org/10.1111/j.1540-6210.2011.02488.x
Meijer, A., Torenvlied, R., & Akkerman, A. (2021). Digital governance and public accountability. Public Administration Review, 81(3), 462–472. https://doi.org/10.1111/puar.13303
Mergel, I., Edelmann, N., & Haug, N. (2021). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 38(1), 101385. https://doi.org/10.1016/j.giq.2019.06.002
Moon, M. J. (2002). The evolution of e-government among municipalities: Rhetoric or reality? Public Administration Review, 62(4), 424–433. https://doi.org/10.1111/0033-3352.00196
Nurdin, N., & Stockdale, R. (2014). Coordination and cooperation in e-government: An Indonesian local e-government case. Electronic Journal of Information Systems in Developing Countries, 61(1), 1–21. https://doi.org/10.1002/j.1681-4835.2014.tb00432.x
OECD. (2020a). Digital government index 2019: Results. OECD Publishing. https://doi.org/10.1787/4de9f5bb-en
OECD. (2020b). The digital transformation of the public sector: Helping governments respond to the needs of networked societies. OECD Publishing.
Prasojo, E., Kurniawan, T., & Holidin, D. (2021). Digital bureaucracy reform in Indonesia: Opportunities and challenges. Journal of Public Administration and Governance, 11(3), 1–15.
Puspasari, N. (2017). E-village government: For transparent and accountable village governance. Procedia Computer Science, 124, 327–334. https://doi.org/10.1016/j.procs.2017.12.160
Scholl, H. J. (2015). Smart governance: A roadmap for research and practice. Information Polity, 20(2–3), 61–72. https://doi.org/10.3233/IP-150354
Scholta, H., Mertens, W., Kowalkiewicz, M., & Becker, J. (2019). From one-stop shop to no-stop shop: An e-government stage model. Government Information Quarterly, 36(1), 11–26. https://doi.org/10.1016/j.giq.2018.11.010
Sihotang, D. M., & Hidayanto, A. N. (2025). The e-government adoption ecosystem from the perspective of stakeholder theory: A case study on village information systems in Indonesia. Information Development. https://doi.org/10.1177/02666669231192879
Sugiharti, I., Adnan, F., & Prasetyo, B. (2021). E-government roadmap for smart governance: A study from Banyuwangi smart village. In Proceedings of the IEEE International Conference on Computer Science and Engineering. https://doi.org/10.1109/ICCS53156.2021.9650320
United Nations. (2022). United Nations e-government survey 2022: The future of digital government. UN DESA.
van Veenstra, A. F., Janssen, M., & Tan, Y. H. (2022). Understanding the dynamics of digital government transformation. Government Information Quarterly, 39(2), 101656. https://doi.org/10.1016/j.giq.2021.101656
Viale Pereira, G., Parycek, P., Falco, E., & Kleinhans, R. (2018). Smart governance in the context of smart cities. Information Polity, 23(2), 135–161. https://doi.org/10.3233/IP-170067
Welch, E. W., Hinnant, C. C., & Moon, M. J. (2005). Linking citizen satisfaction with e-government and trust in government. Journal of Public Administration Research and Theory, 15(3), 371–391. https://doi.org/10.1093/jopart/mui021
Widodo, J., & Kusnan, K. (2023). Mapping and analyzing e-government sentiments in local governments in Indonesia. Society, 11(2), 210–224. https://doi.org/10.33019/society.v11i2.558
Yildiz, M. (2007). E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646–665. https://doi.org/10.1016/j.giq.2007.01.002
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 International Journal of Sociology and Law
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
